Feedback and Complaints

The feedback we receive from our clients, helps us to maintain our high standards and ensures our services meet your needs. If you would like to make a suggestion on how we can improve our service or provide some feedback we would like to hear it.

Or perhaps you have received exceptional service from our staff, we appreciate receiving positive feedback from our clients.

Comments and Feedback
GPO Box 1481
Canberra ACT 2601
 
T: 1300 883 158
F: 1300 883 159 
E: Comments

If you have a complaint or concern about the service provided to you, please contact our Complaints Resolution Team.

Once we receive your complaint, we will investigate the matter and endeavour to address it as quickly as possible. 

Complaints Resolution Team
PO Box 29
Crows Nest NSW 1585
 
T: 1300 883 158
F: 1300 883 159 
E: Complaints Resolution

We expect that we will be able to completely resolve any issues you raise.